Last updated: January 2026

Royal Game Terms & Conditions — Stay Informed, Play with Confidence

Please read these Terms & Conditions carefully before opening an account or using any services on Royal Game. They define the rights and responsibilities of both you and us.

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By using our services, you are considered to have agreed to these terms

Section 01

General Terms & Applicability

These terms and conditions apply to the Royal Game platform and all its services. By creating an account, logging in, or using any of our services, you are automatically considered to have accepted these terms.

Royal game is an online gaming and betting platform operating under an international license. Our services are available exclusively to adults residing in countries where online gaming is legally permitted.

Important: These terms and conditions have been written in Bangla for the convenience of users in Bangladesh. In the event of any dispute, the original English version shall take precedence.

  • These terms and conditions may be updated without prior notice
  • Continued use of the service after any changes takes effect constitutes acceptance of the updated terms
  • Royal Game reserves the right to suspend or modify any service at any time
Section 02

Account Registration & Verification

Each person may register only one account on Royal Game. Creating multiple accounts is strictly prohibited and may result in the permanent closure of all associated accounts.

All information provided at registration must be accurate, complete, and up to date. If an account is created using false information, Royal Game reserves the right to suspend that account and forfeit any funds held within it.

KYC Verification: Before your first withdrawal, you will need to verify your identity using a national ID or passport. This is done strictly for your security.

  • A valid mobile number and email address are required for registration
  • Keep your account password strong and never share it with anyone
  • If you suspect unauthorized access to your account, contact support immediately
  • Transferring or selling your account is strictly prohibited
Section 03

Age & Eligibility Requirements

Royal game services are strictly for individuals aged 18 and above. Minors are prohibited from creating accounts or using our services in any capacity. Providing false information about your age is considered a serious violation.

Royal Game may request age verification documents at any time. If an account holder is found to be under 18, all transactions on that account will be considered void.

Eligibility Requirements Details
Minimum Age18 years of age or older
Valid IDNID, Passport or Birth Certificate
Active Mobile NumberA Bangladeshi number is required
One AccountOne per person only
Mental WellbeingVoluntary and informed consent is required
Section 04

Deposit, Withdrawal & Payment Policy

Royal game supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, and bank transfer. All payments are processed in Bangladeshi Taka (BDT).

Deposits are usually credited instantly or within a few minutes. Withdrawals to Mobile Pay, Nagad, and Rocket are typically processed within 15–30 minutes. Bank transfers may take 1–3 business days.

Payment Limits: Minimum deposit is ৳200 and minimum withdrawal is ৳500. Maximum limits may vary depending on the user's account level.

  • Withdrawals can only be made to the same payment method used for the deposit
  • Withdrawals may be delayed if KYC verification is incomplete
  • For unusual payment activity, Royal Game may request additional documents for verification
  • Royal game is actively committed to preventing money laundering
  • No processing fee on deposits; withdrawals are also generally free of charge
Section 05

Bonus, Promotion & Offer Terms

Royal Game offers a variety of bonuses and promotions — welcome bonuses, deposit matches, free spins, cashback, and more. Each offer has its own terms, which are clearly stated on the offer page.

Before claiming any bonus, please read the rollover requirements carefully. Rollover means you must place a specified amount in bets before withdrawing bonus funds. For example, a 10x rollover on a ৳1,000 bonus requires ৳10,000 in total bets.

Bonus Abuse: Misusing the bonus system, claiming bonuses through multiple accounts, or any form of fraudulent activity may result in account termination.

  • The same person is not eligible to claim the same bonus more than once
  • Bonuses will be automatically cancelled upon expiry
  • Some games may not contribute toward a bonus rollover requirement
  • Royal game reserves the right to modify or withdraw any bonus offer at any time
  • Bonus funds are held in a separate balance and are used first
Section 06

Betting & Gaming Rules

All games on Royal Game are fair and random. Slots and casino games use RNG (Random Number Generator) technology, which is regularly audited by independent third parties.

For Sports Betting, outcomes are determined by the official announcement of the relevant sports authority. If a match or event is cancelled, the stake will be refunded.

  • Once confirmed, a bet cannot be changed or cancelled (except where the cash-out feature applies)
  • Bets won due to a technical error may be considered void
  • Royal Game reserves the right to investigate any suspected unusual betting patterns
  • Any winnings obtained through match-fixing or other fraudulent activity will be forfeited
  • Odds in live betting may change at any time

Game Fairness: All games on royal game are regularly audited by internationally recognized bodies such as iTech Labs and eCOGRA. RTP (Return to Player) information is available on each game's info page.

Section 07

Responsible Gaming Policy

Royal Game places responsible gaming at the very top of its priorities. We believe gaming should be a source of entertainment — never a cause of financial stress or emotional distress.

If you feel that gaming is having a negative impact on your life, please contact our support team immediately. We are here to help.

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits
  • Betting Limits: Maximum bet amounts can be capped during specific time periods
  • Cooling-Off: You may temporarily suspend your account for anywhere between 24 hours and 30 days
  • Self-Exclusion: You may permanently or indefinitely close your account
  • Reality Check: You will receive periodic reminders about your game session time

Need assistance? To learn more about responsible gaming, visit our Responsible Gaming Visit the page or contact our support team directly.

Section 08

Account Suspension & Termination

Royal Game reserves the right to suspend or terminate any account without notice for any of the following reasons:

  • Registering with false information
  • Creating multiple accounts
  • Abusing the bonus system
  • Engaging in fraudulent payment activity
  • Attempting to exploit software errors or bugs
  • Harassing or deceiving other users
  • If found to be a minor

Upon account closure, valid deposits will be refunded in accordance with applicable terms. In cases of fraudulent activity, all funds may be forfeited.

Section 09

Privacy & Data Protection

Royal Game is committed to protecting your personal information. We collect and use data solely for the purposes of providing our services, ensuring security, and meeting legal obligations.

Your personal information is never sold to third parties. However, it may be disclosed in response to lawful requests from legal authorities.

For more information, visit our Privacy Policy Visit the page.

Section 10

Dispute Resolution Process

For any complaint or dispute, please contact our customer support team first. Most issues are resolved within 24–72 hours.

If the issue remains unresolved through support, a formal complaint may be filed. Royal Game's licensing authority will act as the final arbitrator in any dispute.

  • Complaints can be filed in English or Bengali
  • Complaints must be filed within 30 days of the incident
  • Royal game reviews every complaint with full transparency and integrity
Section 11

Limitation of Liability

Royal Game provides its platform on an "as is" basis. We are not liable for losses arising from technical issues, internet disruptions, or any other unintentional circumstances.

Please note: Winning and losing are both part of gaming. Royal Game never guarantees a win. Play responsibly and only bet what you can afford to lose.

  • The service may be temporarily unavailable during scheduled server maintenance
  • Royal Game is not responsible for delays caused by third-party payment providers
  • Users are solely responsible for any loss resulting from negligent handling of their personal information
Section 12

Changes to Terms & Notice

Royal Game reserves the right to amend these terms and conditions at any time. Users will be notified in advance of any significant changes via email or SMS.

Updated terms take effect from the date of publication. Continued use of our services after any changes constitutes your acceptance of the revised terms.

Stay updated: Check this page regularly. The date of the latest update is shown at the top of the page. If you have questions about any changes, contact support.

Why Our Terms Are Fair

Royal Game has always believed in full transparency

Written entirely in Bengali

Our Terms & Conditions are written entirely in Bengali, so every user in Bangladesh can understand them with ease.

No Hidden Terms

Royal Game has no hidden traps. All terms are clearly stated and easy to read.

Regular Updates

Terms are updated in line with new laws or regulatory changes, and users are notified accordingly.

Support for Queries

If any terms are unclear, our Bangla-speaking support team is available 24/7 to help.

Legal Protection

As royal game operates under an international license, its terms and conditions are legally binding and provide protection to both parties.

Player Protection

Through responsible gaming, dispute resolution, and data protection, Royal Game stands by its players at every step.

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